As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just ...

The cruise line understands cruiser concerns about this ban and wants passengers to know about alternative options available ...

There is one big thing Carnival Cruise Line's brand ambassador just won't do, even though it could offer insights into the ...

As collective anxiety over Wednesday's Real ID deadline for U.S. air travelers mounts, one alternative seems perfectly ...

Some very special cruising ducks aboard Carnival ships are bringing up the question of whether the crew should be permitted ...

Carnival Cruise Line Brand Ambassador John Heald shared his personal opinion on a brawl that put 24 people on Carnival’s Do ...

A leading Carnival brand ambassador defended the cruise line after a vicious brawl in a Galveston terminal but criticized ...

Carnival Cruise Line recently stepped up its efforts to combat alcohol smuggling and its brand ambassador, John Heald, has ...

Ever wonder why those tiny cereal boxes vanished from the Carnival breakfast buffet? Well, a recent social media post from ...

Cruise lines rely heavily on the feedback they receive about crew members. But some cruise passengers still wonder if those ...