Two things can be true at once — and in Japan they usually are. It’s a land of contradictions and, thanks to this and its reputation for complex, manners-driven culture, visitors can sometimes feel ...

Product managers play a critical role in a company. Customers experience the company's culture through its products—and product managers shape that experience through their behaviors and decisions.

Lily Chen was beyond thrilled to see the Japanese singer she’s been a fan of for two decades, waiting outside with a crowd to enter the Beijing venue on a windy, chilly Wednesday night. Performances ...