Thanks to the rise of ChatGPT, Gemini and Claude, we're surrounded by artificial intelligence chatbots, software tools that mimic human conversation. You've probably chatted with a customer service ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...

Update (15 January, 2025): Meta’s new rules go into effect from today. Companies like OpenAI, Perplexity, and Microsoft have already announced that their WhatsApp chatbot will stop working. Regulators ...