Efforts to slow the spread of COVID-19 have disrupted life’s routines for just about everyone in Clark County. As individuals the impacts on our lives range from inconvenience to incredible hardship; ...

WINDSOR, Conn.—(BUSINESS WIRE)—March 13, 2001—After a year in which it consolidated the power equipment businesses of several companies operating in the U.S., ALSTOM Power has introduced ALSTOM Power ...

The Ohio Department of Commerce Division of Industrial Compliance has launched a new online customer portal designed to streamline operations and improve service for its thousands of customers, ...

US colocation provider vXchnge has launched a portal that lets customers manage the services they use within the company’s data centers. The service has been tested with existing customers, and is now ...

Tech company’s HTS Assist portal can handle reservations and respond to queries much faster than real agents, Hopper ...

A series of new web enhancements and functionalities have been added to MyHydroLink, Hydro Ottawa’s online customer service portal, to improve accuracy, service quality and the overall customer ...

Companies who use Twitter as a customer service portal typically see a 19% lift in the satisfaction of their customers. If you think about it, it makes sense. Most of us, as customers, value customer ...

COLUMBIA - The city of Columbia has scheduled its utility customer service's updated online billing portal to go live on Jan. 28. The site, My Utility Bill, will promote energy efficiency, the city ...

CN experienced an internet connectivity issue Tuesday afternoon that affected the Canadian railway’s customer service portal. But as of 8 p.m. ET, CN’s internet connectivity has been resotred, and its ...

INDIANAPOLIS (WISH) — A cyberattack on American Water has caused the utility to shut down its customer service portal. The attack affects 1.4 million Indiana American Water customers as well as those ...

SALT LAKE CITY--(BUSINESS WIRE)--Cotiviti, a leader in data-driven healthcare solutions, has been named the winner of the bronze Stevie ® Award for Best Use of Technology in Customer Service. The ...

The city has pursued a four-phase approach to improving service for people trying to complete projects or get inspections.