Secure, AI-powered Journey Orchestration Engine delivers efficiency gains, cost reductions, and stronger customer outcomes across financial services, healthcare, and human services LinkLive, the ...
TrampolineAI, an AI-powered contact center platform for health plans, launched on Thursday. It was built at Redesign Health, a healthcare innovation company. Payers’ contact centers often deal with ...
Call resolution and “offshoring” were found to be the two issues that had the most impact on customer satisfaction with call centers in the first Call Center Satisfaction Index, a study released by ...
The MarketWatch News Department was not involved in the creation of this content. Secure, AI-powered Journey Orchestration Engine delivers efficiency gains, cost reductions, and stronger customer ...
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