There are "common phrases that can make you sound judgmental, even when you don't mean to be," says Melody Wilding. Here's ...
"Whatever" is another one-word instant turn-off, primarily because it's dismissive. "Dismissive language closes conversation, ...
The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A clear, straightforward statement or assertive phrase is sometimes ...
Leaders promote people who've "proven they're already operating at a more senior level," says executive coach Melody Wilding, author of "Managing Up." ...