No Jitter

How To Integrate Microsoft Teams Phone and the Contact Center

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...
Nasdaq

AudioCodes announces Microsoft Teams Phone extensibility for its AI-first Voca Conversational Interaction Center

AudioCodes' Voca Conversational Interaction Center (Voca CIC) now supports the latest, most reliable platform available to Microsoft Teams CCaaS applications: Teams Phone extensibility. Voca CIC's new ...
No Jitter

No Jitter Roll: Microsoft Teams Phone Silences Background Noise While CallTower and Solgari Announce CCaaS/Microsoft Teams Integration; Mindbreeze Launches Generative AI ...

Welcome to this week's No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week NJR highlights Microsoft Teams Phone's incorporation of AI to ...
Business Insider

ULTATEL Earns Microsoft Teams Certified Contact Center Solution Provider Status

HERNDON, Va., Sept. 5, 2023 /PRNewswire/ -- ULTATEL, a leading communication solutions provider, proudly announced today that its contact center solution has successfully obtained certification as a ...
Digital Trends

You can use Microsoft Teams to send text messages. Here’s how

Using Microsoft Teams to talk with your colleagues is pretty simple thanks to the built-in chat feature. You can chat with your teammates, share documents, and even initiate voice calls if and when ...