Royal Mail said affected parcels have been held back for "examination and deep cleaning" by a specialist contractor Royal ...

Parcelforce owner drivers in Britain are taking legal action against Royal Mail, challenging their self-employed status that deprives them of basic employment rights such as sick pay, paid holidays ...

The Communication Workers Union (CWU) held a CWU Live YouTube show last Thursday on Parcelforce, the parcel delivery arm of Royal Mail that employs around 6,500 workers across 54 depots in the UK. The ...

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A man has been left emotionally drained "at the highest level" after Parcelforce lost a £5,500 package containing his grandfather's ashes - and now won't fully compensate him. In fact the parcel ...

Law firm Leigh Day has launched an investigation on behalf of Parcelforce drivers to establish if they have been misclassified as self-employed independent contractors rather than workers. The probe ...

I need your help to stop Parcelforce disposing of a £188 camera that belongs to me. I purchased it from the website Gumtree in May, but the sender forgot to include my house number on the address so ...

Jessica Gorst-Williams is an award-winning journalist, consumer champion, and agony aunt, known for her incisive columns fighting for readers' rights. She gained prominence during her long tenure at ...

A couple’s dying wish to have their ashes scattered together will never be realised after a delivery company threw away the precious cargo. Muriel and Stanley Furlong wanted their remains strewn into ...

THIS was the moment a delivery van got stuck just feet from a deadly 200ft cliff edge – in scenes reminiscent of classic Brit film The Italian Job. The terrifying sight was captured by walkers in ...