According to the study, utilities that have invested more in their digital platforms tend to provide easier access to ...

DELMARVA - Delmarva Power has announced additional funds to its customer relief fund as higher winter energy costs continue to strain household budgets across Delmarva. The utility announced Wednesday ...

There is a major gap between commercial health plans with the highest and lowest customer satisfaction rankings, a new report showed. The J.D. Power 2024 U.S. Commercial Member Health Plan Study, ...

TROY, Mich.—The newest J.D. Power 2023 U.S. Television Service Provider Satisfaction Study finds that live TV streaming customers are much more loyal than cable and satellite services, with only 12% ...

According to the J.D. Power 2022 U.S. Consumer Financing Satisfaction Study, customer retention has become a key focal point for auto finance providers, putting the spotlight on specific actions ...