For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

Salesforce launched a new healthcare AI assistant within its customer relationship management system, marking the latest tech company trying to expand its reach in the healthcare market. As AI ...

Large capital action aligns with expanding enterprise AI adoption Agentforce platform gains traction through global workforce ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

CRM bets big on Agentic AI as Agentforce and Data Cloud drive surging revenues and bookings, signaling a potential turnaround in growth momentum.

Salesforce architect Ranjith Kumar Kollu designs scalable, automated CRM systems that replace manual workflows with ...

Zapier reports that operations automation streamlines processes across teams, reduces errors, and improves efficiency, ...

Salesforce is rapidly increasing its use of AI to automate tasks and streamline operations, CEO Marc Benioff says. AI now handles between 30% and 50% of the company's workload. Get ahead of next ...

Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...