Acuitus Inc., Sunnyvale, California, is being awarded a $44,953,535 indefinite-delivery/indefinite-quantity contract for help desk information technology training in ...

COLORADO SPRINGS, Colo., Jan. 26, 2026 /PRNewswire/ -- ACI Learning, a leader in professional IT and cybersecurity training, today announced the launch of HelpDeskPro, a training solution ...

No one would argue that achieving provider satisfaction is a top goal for healthcare IT support leaders and teams. What if your IT service desk could deliver satisfaction to clinical staff, too? Could ...

Front desk employees can be essential to the success of a business. These employees are the first that a customer encounters upon entry into your business, so it is essential that your employees ...

The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction and streamline operations. In this guide, we will help you choose ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...