Sonos launched an all-new version of its app in May that was quickly met with backlash. The company has been listening to feedback and making improvements in the weeks and months since. But now Sonos ...

A failed app rollout has created turmoil in reliability and a worry for consumers and investors. The company has committed $20-30 million to address its app issues and restore reliability and customer ...

Posts from this topic will be added to your daily email digest and your homepage feed. The Ace headphones helped Sonos to a better-than-expected quarter, but the company’s botched app launch is about ...

When Sonos said in late January that some of its earliest speaker models were going to lose full software support starting this spring, the backlash in the Sonos community was swift. Sonos customers ...

In May, Sonos updated its mobile app—to the dismay of many users. With missing features and bugs, customers complained about a loss of functionality and hardware not working the way it should. As ...

Conrad’s list of previous gigs in senior engineering and product roles at companies like Pandora, Snapchat, Quibi, and Apple makes him a strong choice as Sonos’ interim CEO. But that doesn’t mean it’s ...

Sonos’ software has historically been one of its biggest differentiators …but Amazon is leading a wave of improved AI in music apps Sonos knows change is coming, but may not be able to adapt Sonos has ...