Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.

For very small companies that can’t afford a big investment, the free version of the Zoho CRM offers all the core functionality a small business needs. For up to 10 users, everything from lead ...

Both have their merits, but according to our research, Zoho is better than Salesforce thanks to its massive feature catalog and general affordability for businesses of all sizes. In fact, it’s our ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

The best low-cost CRM tools for small businesses centralize sales information and processes for efficient, authentic relationship building. Using a CRM as your customer relationship management hub, ...

Recently, Zoho Corporation - who offers customer relationship management and other business applications to small and medium sized businesses - released a lighter CRM product called Bigin that also ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Zoho CRM is our best pick for remote teams because it offers helpful tools that automate tasks and improve collaboration. Zoho CRM especially excels thanks to its integrated communication apps, ...

So companies or technologies hitting the market in the era of Exchange and Office, iCal and Google Apps all have an uphill climb. One company that is getting there with a nice stride, though, is Zoho ...

Online office applications have both their pros and cons. One of the most obvious of advantages is the potential cost savings in not having to deploy and maintain the software on a per-machine basis.

Both Zoho and Insightly are full-featured CRMs capable of handling all the everyday tasks associated with managing sales. Both companies have their roots in addressing the needs of small- to-midsized ...