ISLANDIA, N.Y., Oct. 6 /PRNewswire/ -- CA Technologies (Nasdaq: CA) today unveiled CA Service Desk Manager On Demand, a fully ITIL pre-configured version of CA Service Desk Manager, featuring workflow ...

CA Unicenter Service Desk Named a Leader for Large and Small Enterprises DUBAI, UAE, April 16, 2008 -- CA today announced it has been named a "Leader" for service desk management tools in The ...

CA Technologies announced that its CA Service Desk Manager r12.9 has achieved the highest level of certification for PinkVERIFY 2011 from Pink Elephant, an Information Technology Infrastructure ...

Debenhams has reduced IT operating costs on its’ Service Desk by 25 per cent and improved customer service after deploying CA Service Desk Manager. As well as freeing up staff time to concentrate on ...