Nor has CRM delivered on its ultimate promise of "synchronizing" the business processes between two key stakeholders: the sales professional and the target buyer. Thankfully, this is where the CRM ...

Dubai, UAE - September 8, 2011: Oracle today announced Oracle Application Testing Suite 9.3, the industry's most advanced application testing solution for Web, SOA, and Oracle Applications.New in this ...

Microsoft's next release of its Dynamics CRM application is moving a little closer to completion: Today, the vendor is making the new software available to several hundred business partners for ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...

The Aspect Unified IP CRM Connector is provided by Aspect via their partnership with AMC Technology, a leader in the integration of multi-channel, real-time communications with business ...

"It's a facilitation application, not a product like financials or human resources," he said. PeopleSoft 8 CRM combines recently acquired Vantive Corp.'s CRM offerings, including data warehouse ...

On November 20, Salesforce Inc (NYSE:CRM) announced that it has introduced new tools for testing out Agentforce, its artificial intelligence platform, through the Agentforce Testing Center.

For the most part, as long as they’re implemented the right way (ahem…use a partner if you can) you’re probably not going to go wrong choosing from one of these players listed here.

On November 20, Salesforce Inc (NYSE:CRM) announced that it has introduced new tools for testing out Agentforce, its artificial intelligence platform, through the Agentforce Testing Center.