Chatbots are quickly becoming an integral part of marketing strategies as brands prioritize personalization and orchestrate multichannel experiences.

The GSA is letting AI chatbot makers jump the FedRAMP queue The US government wants more AI chatbots in fed employees' hands, ...

While ChatGPT is easy to use on the surface, many complex computations that are customized to each user are happening behind ...

Social Security’s Facebook page is, from time to time, pockmarked with negative reviews of a new phone bot, which the agency ...

On a call with reporters Wednesday previewing the new chatbot, Altman likened GPT-5 to a Ph.D.-level expert. The new chatbot ...

Despite that, the program "has no continuity of self, no sense of the passage of time, and no understanding of a world beyond a text prompt." LaMDA, they say, "is only ever going to be a fancy ...

Quora believes this program will enable a new class of smaller companies or AI research groups to create bots that reach the public, even if they don’t have the resources to build an AI chatbot ...

Makers of the chatbot program Grok apologized for "horrific behavior that many experienced" after users reported multiple antisemitic responses.

In 2019, for instance, Wilson Sonsini tasked its summer associates with building a chatbot for clients as part of its annual summer "build-a-bot" program.