Capital One Made ‘Substantial Progress’ Resolving Outage—Here’s What To Know
The bank said it was experiencing a “technical issue” with a third-party vendor, impacting some account services like deposits and payment processing.
Thousands of Capital One Customers Are Locked Out of Accounts for Days
The company said a technical issue with a third-party vendor was to blame for a disruption with deposits and payment processing that stretched into the weekend.
Capital One users report deposit issues, not receiving payments on Thursday
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.
Capital One outage drags into second day, leaving some customers without deposit access
The sun flares over the top of the Capital One logo outside of their corporate headquarters complex on Feb. 8, 2024, in McLean, Va. An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers.
Capital One Outage Stretches Into 3rd Day, Leaving Customers With Payment Delays
That vendor, Fidelity Information Services, released a statement late Thursday blaming a local power outage affecting one of its data centers. Capitol One said deposits and payment processing for some consumers, small businesses and commercial banks were affected by the outage.
Capital One outage: Users report widespread deposit issues
A "tech outage" at Capital One on Thursday has left some bank customers unable to access their direct deposits. A Capitol One representative wrote on X that the outage had been affecting a "variety of functions.” The representative did not say when the bank’s online services would be fully restored.
Capital One says a ‘technical issue’ is affecting some customers’ ability to get money
A “technical issue” of a third-party vendor that Capital One uses is affecting some of the bank’s customers to access deposits and other services.
Capital One gives update on deposit issues as customers demand answers
FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.
More Capital One customers report deposits not showing up in accounts
Capital One says the bank is working to restore service after thousands of customers reported problems depositing money.
Capital One Issues Impact Customers
Capital One Issues Impact Customers
Capital One's technical woes worsen, with more bank accounts hit with deposit delays
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
Capital One Banking Outage Could Delay Some US Paychecks: When Will It Be Fixed?
Capital One customers faced significant disruptions Thursday due to a widespread outage impacting online banking services.
Widespread online banking outage affects Bank of Oklahoma, others: What to know
A large service provider outage is impacting Bank of Oklahoma customers trying to do online banking, as well as more than two ...