It’s been five years since the beginning of the COVID-19 pandemic. Many of us still have strong memories of stay-at-home ...

New Delhi: Kapture CX recently conducted a survey that showcases that refund requests are a major customer experience (CX) challenge as customers face delays, difficulty in support, and a lack of ...

Users of Facebook's Messenger app have noticed that the icon on the app changed colors, leading some of them to wonder why ...

The survey highlights a staggering 40% of customers face difficulty in approaching a human agent, as they get stuck in endless chatbot loops that fail to address their concerns. Additionally ...

Open Door Missionary Organization spoke "the recent international political proposal to send North Koreans back to their own country negatively affects the North Korean defectors. After defectors ...

Having said that, it's rarely done well. The survey highlights a staggering 40 per cent of customers face difficulty in approaching a human agent, as they get stuck in endless chatbot loops that ...

New research published in Social Cognitive and Affective Neuroscience reveals that boys and girls show distinct brain activity patterns when looking at happy faces, and these patterns are further ...

"The Social Science board examination question paper for Class 10 was moderate in difficulty, with a well-organised structure," said Pratibha Shinghal , Social Science Educator (TGT) at JAIN ...

On the other hand, spring 2024 graduate Hannah Woehrle left East Lansing for Washington, D.C., and experienced the difficulties of finding housing post-graduation last year. She said the biggest ...

This lack of mobility prevents even emergency responders from intervening in time. Ambulances face difficulty moving around, but they continue to pick up lifeless bodies on the roads whenever they ...

However, one positive aspect amid these difficulties is the reduction of freight rates, which in some instances, are reported to have dropped below pre-pandemic levels. But overall, the outlook ...

Not too bad an alternative to an All-Star Game, eh? The Four Nations Face-off among Canada, United States, Sweden and Finland had multiple aims for the NHL: Spike TV ratings, spark interest in ...