As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just ...

This has been made very clear to one guest booked on Carnival Cruise Line who had a request that must absolutely be denied.

The cruise line understands cruiser concerns about this ban and wants passengers to know about alternative options available ...

There is one big thing Carnival Cruise Line's brand ambassador just won't do, even though it could offer insights into the ...

As collective anxiety over Wednesday's Real ID deadline for U.S. air travelers mounts, one alternative seems perfectly ...

Carnival Cruise Line Brand Ambassador John Heald shared his personal opinion on a brawl that put 24 people on Carnival’s Do ...

A leading Carnival brand ambassador defended the cruise line after a vicious brawl in a Galveston terminal but criticized ...

Carnival Cruise Line recently stepped up its efforts to combat alcohol smuggling and its brand ambassador, John Heald, has ...

Cruise lines rely heavily on the feedback they receive about crew members. But some cruise passengers still wonder if those ...

Ever wonder why those tiny cereal boxes vanished from the Carnival breakfast buffet? Well, a recent social media post from ...